INTOUR

INclusive TOURism professions. European curricula for accessible tourism manager and frontline staff

_ Description

The overall aim of the project is to equip managers and personnel in Tourism sector with the appropriate knowledge, skills, personal and transversal competences to provide adequate services for all the customers, especially those with special access requirements. To this aim, two professional profiles for Inclusive Tourism Manager and Inclusive Tourism Frontline Staff have been defined, based on the skill needs on the labour market and in training provision. Based on the profiles, two European curricula for Inclusive Tourism Manager and Inclusive Tourism Frontline Staff have been designed, accompanied with guidelines to support VET providers to design effective courses on accessible Tourism.


_ Outcomes

Online Community & Learning Platforms

In-Tour e-learning platform


Methodologies & Tools

Inclusive Tourism Frontline Staff Curriculum_1st release


Frameworks & Profiles

Inclusive Tourism Manager Professional Profile

Inclusive Tourism Frontline Staff Professional Profile


Studies & Publications

Report on Skills Needs in the Inclusive Tourism Sector & Annex

Report on Occupational Profiles in the Inclusive Tourism Sector

Report on the Survey of existing Education and Training courses in the field of Tourism, with modules on Inclusiveness and Accessibility

_ Project News